Taipei City Animal Protection OfficeFAQs

What should I do when the dog owner does not pick up their dog’s poop or the dog is not leashed?

Mon, 17 Feb 2020 06:46:00 GMT

1.If the dog owner does not pick up their dog’s poop , you can report it to the Department of Environmental Protection, Taipei City Government. The dog owner can be fined between $1,200 and $6,000.

2.If a dog is not leashed in public, it can be reported it to the Taipei City Animal Protection Office. The dog owner can be fined between $2,000 and $10,000.

Things to do for dogs and cats.

Mon, 17 Feb 2020 06:45:00 GMT

1. Pet registration.
2. Regular rabies vaccine.
3. Sterilization.
4. Always put the animal on a leash when you take the dog out in public.

What should I do when I find animal is injured or trapped?

Mon, 17 Feb 2020 06:43:00 GMT

Please call 1999 or 24-hour animal rescue line 1959 and tell us :

1. What happened? (for example, the animal is injured or trapped, etc.)

2. How is the animal trapped or injured ,number of animals, characteristics, body size?

3. Is the animal dead? (If the animal is dead, it will be handled by the Department of Environmental Protection Taipei City Government).

4. Where? (The location that you find the animal in need. )

5. Please give us your name, address and contact number.

6. If the animal is trapped in a private property, The Taipei City Animal Protection Office will still go to rescue the animal. However, to avoid subsequent unnecessary disputes, they will only enter the private property with the consent of the owner of the private property.

What did Taipei City Government do about protecting us from Avian Influenza infection?

Fri, 29 May 2015 02:26:00 GMT

Active surveillance of animals:
A.Migratory birds surveillance: every year from October to April, when migratory birds stay in Taiwan, Wild Bird Society of Taipei which is appointed by Council of Agriculture will collect bird feces as tested samples and send to Animal Health Research Institute for avian influenza virus detection.
B.Sample collective sites surveillance: Since 2006, about 84 sites for sample collection were defined as collective sites to survey bird flu. We appointed a professional organization （School of Veterinary Medicine National Taiwan University） to collect and test the collected samples. Every week, samples from 6-9 bird stores, poultry farms and parks will be collected for bird flu surveillance. In calculation, over 3,000 samples will be collected and exanimated each year.
Disease prevention and propagation
A.If poultry farmers discover any abnormal clinical signs, he/she should immediately notify Taipei City Animal Protection Office (TCAPO).
B.Nonscheduled visits of poultry farms, bird stores or poultry wholesale market to enhance the bio-safety and disease prevention level.
Epidemic outbreak of bird flu information collection
We collect and organize worldwide influenza virus infection information, and publish” Avian Influenza Inspection weekly report of Taipei City” every week on the website of TCAPO. We also continuously collect statistic and analyze the pathogen, epidemic regions and prevalent characteristics to prevent the disease as soon as possible.
Emergency notification system
A.Establish” Surveillance, Warning and Notification Flow Chart of Highly Pathogenic Avian Influenza of Taipei City.”
B.Provide “Emergency Inspection Procedure of Malignant epidemic disease of TCAPO.”
C.Set up “Team for Prevention and Treatment of Avian Influenza.”

How do I become a volunteer at the Taipei Animal Shelter (TAS)?

Wed, 24 Nov 2010 10:04:00 GMT

Anyone who is 18 years old or older are welcome to visit TAS in person. After filling out the application form, a senior volunteer supervisor will conduct an interview, explain job descriptions and introduce TAS. Hours of operation are 10am to 4 pm, Tuesday through Sunday. TAS is closed on Mondays and national holidays. For further information, please send email to us (tcapoa11@mail.taipei.gov.tw).

If I do not want to keep my dog, what should I do?

Fri, 10 Sep 2010 16:00:00 GMT

In accordance with Article 5, Paragraph 3 of the Animal Protection Act, unwanted pets shall be sent to animal shelters and not be abandoned. Leave dogs at Taipei Animal Shelter (TAS) will be charged from NT$8,500 to NT$14,000 reported by shelters or veterinarians. Please contact TAS at 87913254. Address: 191 Anmei St., Neihu District, Taipei.

The Rabies Vaccination Certificate of my dog is missing. Where should I go for a new copy?

Fri, 10 Sep 2010 16:00:00 GMT

In accordance with Article 6 of the Standard for Fee Collection for Management of Pet Registration, Commercial Pet Traders, Breeders and Keepers or Owners, in case of losing pet ID collar, tag, or original certificate, pet owners can apply for new pet registry certificates with vaccination verification documents for a fee of NT$50 at registered veterinary clinics.

Can I apply to re-test a drug that did not pass the first time?

Fri, 10 Sep 2010 16:00:00 GMT

Article 18-1 of the Veterinary Drug Control Act states that if a drug does not pass the inspection, a city or county authority shall send the report to the applicant; the applicant may request a re-test once, after paying the re-test fee within fourteen days of receiving the report.

What documents should I provide when applying for a Drug Inspection Seal?

Fri, 10 Sep 2010 16:00:00 GMT

According to the Regulations of Veterinary Biological Drug Inspection, the following documents shall be compiled for the application of Drug Inspection Seal:

Application form.
Duplicate copy of Veterinary Drug License or permission document certified by Central authorities.
Certification by country of origin or manufacturer’s inspection records.
Document verifying that during manufacturing process, no raw materials from Bovine Spongiform Encephalopathy sources were used.
Duplicate copy of Customs Import Application Form.
Payment receipt of Drug Inspection Fee.
Duplicate copy of pre-payment receipt of Drug Inspection Fee.
Registered mail envelop with receiver’s name and address written on it.

How do I report and handle dead birds to avoid Avian Influenza?

Fri, 10 Sep 2010 16:00:00 GMT

If dead birds are discovered, follow accordingly: (1) For dead birds which likely died of natural causes or an accident, they may be disposed or call the Department of Environmental Protection at 02-27206301 for disposal; (2) for dead birds with swollen and bleeding body parts or flocks of dead birds of unknown causes, it is advised to avoid contact and call the Citizen Hotline 1999 for disposal.

How do we apply for a field trip to Taipei Animal Shelter for students?

Fri, 10 Sep 2010 16:00:00 GMT

Send an official letter to the TAS to apply for a visit, indicating date, number of visitors and purpose of the trip. (TAS Address: No. 191, Anmei Street, Neihu Dist., Taipei, and Tel: 02-87913254)

My dog/cat died. Can I take it to Taipei Animal Shelter?

Fri, 10 Sep 2010 16:00:00 GMT

There will be charged NT$350 for animals under 5kg, and NT$70 for each 1kg additional.

My family is going overseas. Can I leave my pet with TAS?

Fri, 10 Sep 2010 16:00:00 GMT

TAS is a publicly operated institution accepting no private care consignment. Please Inquire at licensed pet keeping stores.

Can dogs be vaccinated or be implanted with microchips at TAS?

Fri, 10 Sep 2010 16:00:00 GMT

TAS does provide Rabies vaccination and microchips, but not the 8-in-1 vaccine which veterinarian clinics do offer.

Does TAS neuter or spay animals?

Fri, 10 Sep 2010 16:00:00 GMT

TAS does not offer this service. Please take your animal to veterinarian clinics for the operation. Taipei City Government subsidizes neutering or spaying operations if the owner’s household is registered in Taipei City, and the pet has been implanted with a microchip and injected with valid Rabies vaccination. Please submit the subsidy application within 14 days after the operation. Subsidy for neutering operation is NT$800 and for spaying operation NT$1,500. Contact TCAPO at 02-87897158#7133.

I would like to adopt an animal. What is required?

Fri, 10 Sep 2010 16:00:00 GMT

To adopt dogs or cats, you must be 20 years or older. Those under 20 need to have parent`s letter of consent. Bring your ID card, NT$450 ($200 for Rabies vaccine and $250 for microchip,) a pet carrier for a cat or puppy or a vehicle to transport a dog.

What is needed to claim an animal at TAS?

Fri, 10 Sep 2010 16:00:00 GMT

To claim an animal, if registered, the registered owner shall need his/her ID card, pet registration card and valid Rabies vaccination verification. Provided the registered owner is unable to apply in person, an entrusted person may bring the owner’s ID duplicate copy and letter of permission and other documents to complete the claim. Applicants for claim require an ID card, microchip implanting fee NT$250 and Rabies vaccination NT$200. A pet feeding fee of NT$200 is charged for each pet each day. The maximum charge is 15 days.

What are the hours of operation at TAS?

Fri, 10 Sep 2010 16:00:00 GMT

TAS is open 10am to 4 pm, Tuesday through Sunday, and is closed on Mondays and national holidays. During lunch hours (12:30 – 13:30pm), TAS is closed for application, but visiting is permitted.

How do I get to TAS?

Fri, 10 Sep 2010 16:00:00 GMT

TAS is located at No. 852, Tanmei Street, Neihu Dist., Taipei. Take city buses 247, 267, 53, 531 and get off at the TAS stop, or buses 203, 278, 281, 287 or Blue 12 and get off at the Wufeng Community stop, and walk along Kangning Road Sec. 3 toward Nanhu Bridge for 15 minutes. By the Taipei Metro, Donghu station is nearby TAS about 10 minutes. Alternatively, drive to the northbound Highway No. 1, take the Kangning Exit, and then turn right to the ground-level road by Nanhu Bridge and turn right again on Tanmei Street and go 300 meters. Please check our website at https://www.tcapo.gov.taipei

How often is the dog park weeded?

Fri, 10 Sep 2010 16:00:00 GMT

TCAPO sends contractor staff to patrol dog parks for maintenance on a daily basis and weeds once a month. In the Spring and Summer, when grass grows faster, weeding frequency is increased.

What is the cost to have pets registered in Taipei City?

Fri, 10 Sep 2010 16:00:00 GMT

As of Jun. 1, 2008, pet owners may take their pets to designated pet registration locations to implant a microchip for NT$ 250 and have their pets registered free of charge. This benefit applies to all pet owners in Taipei, regardless if their household is registered in Taipei City.
Please check for designated pet registration locations on our website at https://www.tcapo.gov.taipei/cp.aspx?n=3BCDB0BE25C6ED42

Does the city government subsidize neutering or spaying of stray cats?

Fri, 10 Sep 2010 16:00:00 GMT

Neutering/spaying subsidies only apply to pet dogs and cats. In response to the expanding implementation of the TNR Plan Taipei Cat Care Programme for Stray Cats, only participating groups, instead of individual applicants, are subsidized.

How can I file a consumer dispute after buying a pet from a pet store?

Fri, 10 Sep 2010 16:00:00 GMT

You may call the Consumer Service Line in Taipei City. (For Taipei residents, dial 1999 and extension number 6169; for other counties and cities, dial 02- 27256169.) Or you may file complaints on the Consumer Discussion Board on the website of the Law and Regulation Commission of Taipei City Government at https://appeal.cpc.ey.gov.tw/WWW/Default.aspx.